Home / Our Process
How a Job Works With Us
Here’s what happens from the first phone call to the day we walk through the finished work together. No guessing, no surprises.
Why we put it all in writing
Katz Renovations is based in East Cobb, and we work all over metro Atlanta. Our team brings more than 15 years of hands-on experience, and we’ve seen just about every kind of surprise a house can throw at you.
If there’s one thing we’ve learned, it’s that most of the stress on a remodel comes from not knowing what happens next. So here’s exactly how we work. If anything on this page doesn’t make sense, give us a call and we’ll walk you through it.
Step by step
From the first call to the final walkthrough
You reach out
Call us at (770) 316-5310 or fill out the quote form. A few photos and a quick description of the job help a lot.
We get back to you
You’ll hear from us within 24 hours. We’ll ask a few questions and set up a time to come out.
Visit and estimate
We come to your home, look at the space, take measurements and listen to what you want. Then you get a written estimate.
Plan and selections
We nail down the scope and the design together and get your finishes picked out, so the right stuff is ordered the first time.
Scheduling
Once you sign off on the estimate and the deposit is in, we put you on the calendar and give you a start date and an expected timeline.
The build
We show up when we say we will, keep you posted as we go, and leave the work area clean at the end of every day.
Final walkthrough
We walk the finished job with you. Anything that isn’t right goes on a punch list, and we fix it before we call the job done.
We stand behind it
Our name is on every job, and our workmanship is covered for one year. If something doesn’t look right after we’ve wrapped up, give us a call.
What to expect
What you can count on
Everything in writing before we start
You’ll know the scope and the price in writing before we pick up a tool. Projects start at $1,000, so smaller jobs are welcome too.
Here’s how payments work. 50% gets the job started. That covers your materials and gets you on our schedule. The next 25% is due when the job is about three-quarters done. The last 25% is due after the final walkthrough, once every item on the punch list has been taken care of.
Changes get written up first
Plans change. Sometimes you see the space coming together and want something different, and sometimes we open a wall and find something nobody could have known about. That’s normal.
When it happens, we write up the change and what it costs, and you OK it before we do the work. That way nobody’s surprised when the final bill comes.
You’ll know what’s going on
You shouldn’t have to chase your contractor down. We’ll keep you updated while the work is going on, and if we run into a problem, you’ll hear about it from us right away along with your options.
We’ll keep you posted by text or phone call, whichever you prefer. Before any work starts, we go over the design with you one last time. During demo, before we move on to the next step, we check in again to make sure it’s exactly what you want.
Help with design and materials
We’ll help you with the design based on what we’ve seen work in other homes and what’s popular right now. If you’d like more hands-on help, we can bring in a designer for an extra fee who’ll walk you through it step by step.
We pick up all the standard building materials ourselves. Anything that isn’t standard gets delivered right to your house.
We treat your home like it’s ours
We know we’re working in the place you live. We keep the jobsite tidy, clean up before we leave each day, and respect the parts of your house we’re not working on.
The final walkthrough
When the work is finished, we walk through it together. Point out anything that bugs you, no matter how small. It goes on the punch list, and we take care of every item on it before we call the job finished.
After we’re done
Our name is on this business, and we stand behind our work. If something comes up after the job is finished, give us a call at (770) 316-5310 and we’ll make it right.
Our labor is covered for one year. The products and materials we install also come with their own manufacturer warranties, and those pass on to you.
We’re Licensed & Insured, and we’re proud of our 4.8 stars from 23 Google reviews.
FAQ
Questions people ask us
How quickly do you get back to people?
We reply to every call and quote request within 24 hours. Our hours are Monday through Saturday, 8:00 am to 5:30 pm.
Is there a minimum job size?
Projects start at $1,000. Smaller updates are just as welcome as full remodels.
Are you licensed and insured?
Yes. We’re Licensed & Insured.
What kinds of projects do you take on?
We specialize in kitchens, bathrooms, basements and additions, but we take on just about any project. Projects start at $1,000.
How long does a project take?
Every job is different. When we schedule your project, you’ll get a start date and an expected timeline.
Do you take care of permits?
Yes. When your project needs a permit, we pull it for you. Where it’s allowed, you also have the option to pull a homeowner permit yourself.
Is there a warranty?
Yes. Our labor is covered for one year. Products and materials also carry their manufacturer’s warranty, which passes on to you.
Do you help with design?
Yes. We’ll help with the design based on our experience, what’s worked for other clients and what’s popular right now. If you want more help, we can bring in a designer for an extra fee who’ll walk you through it step by step.
Do you offer financing?
Financing is available through third-party lenders. Ask us and we’ll walk you through the options.
Ready to talk about your project?
Call (770) 316-5310 (Mon–Sat, 8:00 am–5:30 pm), email contact@katzrenovations.com, or send us a few details online. We reply within 24 hours.